Customer Service

Shipping & Delivery
We ship ordered goods after 1-2 business days after purchase, but on business days normally the same day. We ship by best option depending on shipping adress. Shipment time will under normal conditions be between 1-5 days.
Privacy & Security
During the installation and use of the APP the User enter personal data that will be Stored on a secured server. Personal data will be processed according to the Danish Data Protection Agency. No credit card information will be saved.
By downloading, installing, and using the APP the User accepts Setio to collect data generated during the users´ training sessions and to store and apply data for scientific or commercial purposes.
These general terms and conditions is subject to amendments and Setio reserve the right to make changes without notice. The latest version of these general terms and conditions can be downloaded from Setios website.
Returns & Replacements
Setio provides 2 years guarantee for all physical goods for fault in material and workmanship. Setio will replace the defective good with a new with minimum the same fuctionality. 
Payment, Pricing & Promotions
Products must be paid with major credit or debit cards. The amount will not be drawn before the goods are shipped from Setio.
Viewing Orders
After the purchase an email will be delivered. If there is any discrepancy compared to your anticipated purchase please update your information. If you did not make an account please mail to info@setio.run - then we will assist you to get everything in place.
Updating Account Information
If you create an account you will be able to follow your purchase in the shop. If any questions please contact customer service at info@setio.run.